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How to bind and modify payment methods on Binance Exchange? (App / Web)

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To bind a payment method in the app, go to the homepage, click on "C2C Buy Coins," then "My" and "Payment Account Management." Click the "+" icon to add a payment method (bank card, Alipay, or WeChat Pay) and fill in the required information. To view, change, or delete a payment account, access "C2C Buy Coins" in the app, then "My" and "Payment Account Management." Select the account to modify or delete. The web process is similar, accessed through the official website. For buying coins in the app, select a merchant, enter the desired amount, and follow the payment instructions. For selling, choose a merchant, input the asset amount, and confirm the sale details. To check blockchain confirmations, go to the asset section, select "Deposit," and view the required confirmations for the chosen cryptocurrency. You can also track deposit/withdrawal progress in the transaction records. For buying and selling coins on the web, the process mirrors the app's steps, ensuring to confirm payment receipt through official channels before releasing assets. Always verify the payment method as shown in the order details. To view historical orders, access the "Orders" section in both the app and web interface.

How to bind payment methods?
App side

  1. Click on [C2C Buy Coins] on the App home page – Click the [My] icon in the bottom right corner – [Payment Account Management];

  2. On the payment account management page, click the [ + ] in the top right corner – You can choose from three payment methods: bank card/Alipay/WeChat Pay, fill in the relevant information and prompts as required to complete the binding.

  3. OKX App is one of the three major exchanges globally, register to enjoy a 20% reduction in trading fees!

OKX (Overseas) registration link: https://www.okx.com/join/97763692

OKX/Binance/Huobi - Register/Download: http://18907.cc

Binance domestic registration: https://www.binance.com/zh-CN/join?ref=565010509

App side

Web side
Open the official website, click [Buy Coins] - [C2C Buy Coins] - [Personal Center], scroll down to [Payment Account Management] - [Add Payment Account], you can choose bank card, Alipay, WeChat, and complete the binding as prompted.

Web side

Web side_Image 2

How to view, change, or delete payment accounts?
App side
Open the App – Click [C2C Buy Coins] - Click [My] at the bottom of the [C2C] page;
Click [Payment Account Management] to view the added payment methods;
If you need to change/delete a payment method, click on the account you want to change/delete, and select [Change/Delete] payment method.
Web side
Open the official website, click [Buy Coins] - [C2C Buy Coins] - Click [Personal Center] in the top right corner;
In the [Payment Account Management] section, view the added payment methods;
If you need to change/delete a payment method, click on the account you want to change/delete, and select [Change/Delete] payment method.
Note:

  1. When binding a payment method, you need to verify all verification methods that your account has bound;

  2. If you do not want to verify repeatedly, you can go to [C2C Buy Coins] - [My] - [Settings] - select [No Verification] in [C2C Transaction Time Verification];

  3. If you encounter issues binding and managing payment methods, please send relevant screenshots to customer service for assistance.

How to buy coins on the App side:

  1. Open the App, click [C2C Buy Coins] - [Purchase] - Select a merchant and click to buy

How to buy coins on the App side:

  1. Choose a tradable merchant to purchase – Fill in the required digital asset amount or quantity – Pay attention to the merchant's required [Payment Method] and [Payment Duration] – Click [0 Fee Purchase] - After the order is generated, click [Get Payment Details] – Pay according to the [Merchant Account] – After successful payment, click [I have paid] – Click [Confirm Transfer] – The merchant will release the coins upon receiving the payment.

How to buy coins on the App side:_Image 2

How to sell coins on the App side:

  1. Open the App, click [C2C Buy Coins] - [Sell] - Select a merchant and click to sell

How to sell coins on the App side:

  1. Fill in the digital asset amount to sell – Click [0 Fee Sell] - Select the payment method, click [Next] to confirm the selling information, if the information is correct, click [Confirm], then the platform will automatically match the merchant for selling, waiting for the buyer to pay.

  2. Users can contact the buyer in the [Chat] dialog box, and check the payment status promptly after the buyer pays. Please be sure to log into WeChat/Alipay/mobile banking to check the payment status, and after confirming the funds have arrived, quickly click [I have received payment], then release the digital assets to the buyer.

How to sell coins on the App side:_Image 2

Note:

  1. If your digital asset shows as frozen, please verify whether you have just deposited on-chain and have not reached the confirmation number; it is recommended to wait patiently.

How to check the block confirmation number? (App side)
What is "Block Confirmation" and "Block Confirmation Number"?
Block confirmation is the act of block miners packaging your deposit or withdrawal transaction data into a block (data block). Each time a block confirmation is completed, it represents one block confirmation number; different cryptocurrencies require different block confirmation numbers on different networks.

For example: When we withdraw digital assets to the chain, the asset will ultimately be packaged into a block by miners. Before being packaged, the confirmation number of the asset is set to 0, meaning 0 confirmations. When the transaction is packaged into the latest block and verified by miners, the confirmation number of this transaction increases by 1. After that, each time a new block is generated, the confirmation number of this transaction will increase by 1 until the block confirmation number reaches the required block confirmation number for the cryptocurrency deposit to be credited. The more confirmations, the harder it is to tamper with blockchain data, making transaction data more secure.

How to check the block confirmation number?
To understand the block confirmation number for a cryptocurrency deposit, you can click [Deposit] in the App [Assets] section - select [Deposit Digital Currency]

Choose the deposit cryptocurrency and network, at the bottom of the deposit page, you can see the required network confirmation number for the deposit of that cryptocurrency. Only when the actual block confirmation number reaches the required block network confirmation number for that cryptocurrency deposit can the asset be credited.

How to check the block confirmation number?

You can also check the deposit/withdrawal records to see the deposit/withdrawal progress. Open the deposit/withdrawal page, click the record icon in the top right corner, select the relevant transaction and click to view the related deposit/withdrawal progress.

How to check the block confirmation number?_Image 2

Friendly reminder: You can also copy the "Blockchain Transaction ID" to view more information in the blockchain explorer. If your deposit/withdrawal transaction has reached the block confirmation number but still has not been credited, you can contact the other platform and provide the blockchain transaction ID and other information as needed to successfully complete the deposit/withdrawal.

How to buy coins on the Web side:

  1. Open the official website, click [Buy Coins] - [C2C Buy Coins] - [C2C] - [Purchase], select a tradable merchant to purchase

How to buy coins on the Web side:

How to buy coins on the Web side:_Image 2

  1. Choose a tradable merchant to purchase – Enter the [Purchase Amount] – Select the [Payment Method] - Click [0 Fee Purchase] - View order details and click [Confirm] - After payment is completed, click [I have transferred] - The merchant will release the coins after receiving the payment

How to buy coins on the Web side:_Image 3

How to buy coins on the Web side:_Image 4

How to sell coins on the Web side:

  1. Open the official website, click [Buy Coins] - [C2C Buy Coins] - [C2C] - [Sell], select a tradable merchant to sell

How to sell coins on the Web side:

  1. Choose a tradable merchant to sell – Enter the [Selling Amount] – Select the [Payment Method] - Click [0 Fee Sell]

  2. Click [Next] to confirm the selling information, if the information is correct, click [Confirm], the platform will automatically match the merchant for selling, waiting for the buyer to pay.

  3. You can also contact the buyer in the [Chat] dialog box, and check the payment status promptly after the buyer pays. Please be sure to log into WeChat/Alipay/mobile banking to check the payment status, and after confirming the funds have arrived, quickly click [I have received payment], then release the digital assets to the buyer.

Important notes:

  1. Always confirm whether you have received payment from the merchant in the bank App or WeChat/Alipay bill, do not rely on SMS or other means for confirmation.

  2. Always verify whether the payment is made by the merchant's real-name account; if it is not a real-name payment, please contact online customer service or click to appeal.

  3. Certified merchants on the platform can use non-real-name accounts for receiving payments, so you can trade with confidence.

  4. If you have not received payment but clicked to release coins, you can directly appeal or contact online customer service for assistance.

  5. Always refer to the payment methods displayed on the order details page or the payment methods in the card information pushed by the seller in the IM window, and do not make mistakes in transferring.

How to view historical orders
App side: Open the App home page, click [C2C Buy Coins] - [Orders], select the corresponding status to view.

Web side: Open the official website, click [C2C Buy Coins] - Click [Orders] in the top right corner, select the corresponding status to view.

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